What is SMS Marketing? For many local businesses, SMS Marketing (short for Short Message Service Marketing) may seem like a complicated or near-impossible task. This tactic of marketing simply involves the use of text and multimedia messaging to communicate with your customers. If you haven’t tried SMS Marketing or have always thought about giving it
Answering services allow small businesses to provide a great customer experience to everyone who calls in. Choosing the right one can be difficult, with a variety of options. By focusing on the benefits that are most important, businesses can find an answering service to manage calls more effectively, while delighting leads and customers with a friendly, professional receptionist.
SMS marketing campaigns (also referred to as text messaging marketing) are a way for businesses to communicate with their customers through text messages. These campaigns can be used to inform customers of promotions, sales, upcoming events, or send them coupons.
Customer responsiveness is a measure of a company’s ability to react to and satisfy the needs of its customers. It is a key component of customer satisfaction, which is critical to every business’s success. In short, customer responsiveness is a critical aspect of business survival and success.
Learn how you can give your customers the financing tools they need to make the right investment in their home and you can boost your bottom line. Josh Brill of Wisetack explains how this is like giving your customers a 20% discount without reducing your cost and it creates happy, satisfied customers.
What does a 5-star customer experience look like? Are you putting yourself in your customers’ shoes and striving to do the things that matter most to them? Hear Heath Hicks of AVCO Roofing and the Catch-All explain what he did to transform the customer experience.
How are you growing your home service business? What areas of your business need an investment of time or resources so that you can better compete in your local market and bring your business to the next level? Watch TJ Jones of Signpost and Mike Haeg of Fundbox explain how pros of any size business can start investing in 5 key areas, regardless of their current budget.
Are you currently getting back to all your leads? And prioritizing the ones that have the most potential value? Many local business owners have a great lead pipeline but are losing revenue due to bungled management. Hear from Matt Morrison of Acculynx share how you can boost your revenue stream just by prioritizing the leads you already have.
Are you looking for ways to get your life back on the weekends? Don’t let repetitive tasks drag you down. Hear the real-life stories from Adi Azaria of Workiz how easy resources can help automate some of these tasks.
Signpost recently joined PHCC, the Plumbing, Heating and Cooling Contractors Association as a new associate member. PHCC is one of the largest and oldest trade associations in the United States.