Cross-selling is a sales technique used to sell additional products or services to an existing customer. The idea is based on the logic that if a customer already trusts you, they’re more likely to buy from you and stick around due to customer loyalty.
Yelp Statistics & Facts Your Local Business Should Know For local businesses, Yelp is the most prominent user review site on the internet and has become a household name in the process. Yelp is the leading local guide for real word-of-mouth on everything from local boutiques and electricians to roofers and dentists. In some
Building customer rapport by working on developing harmonious relationships is essential to your long-term success. Read how you can get started here.
In order for local businesses to succeed, they need to know how to reach their core audience. Communication channels are essential to your success.
Reputation management is a simple concept: It’s how a business manages what people think of their company.
A staggering 97% of consumers make a purchase or engage a service from a company within a week of finding it on Yelp. If you are a local or small business owner and you haven’t yet established a business page on Yelp, you’re missing out.
Referral marketing is a powerful tool that your local business should be using as part of your overall marketing strategy. How powerful is it, exactly? For starters, new customers are four times more likely to purchase or do business with you if referred by a friend or someone they know.
Leads are the lifeblood of any business, which is why they can be so expensive. With the immense competition in the market, lead generation has become one of the most competitive activities out there
What is an Answering Service? Regardless of the type of business you have, be it local, small, or a bigger company, hiring a phone answering service can greatly improve your level of customer support and help your business become better equipped to respond to all customer calls. Answering service companies are those that answer calls
What Exactly is an Answering Service? You don’t have to be a big corporation in a bustling city to use an answering service. In fact, home service providers are prime examples of the exact types of business that could greatly benefit from using one! So, what exactly is an answering service? A telephone