What is Cross Selling? How It Can Help Your Business in 2022
Cross-selling is a sales technique used to sell additional products or services to an existing customer. The idea is based on the logic that if a customer already trusts you, they’re more likely to...
The Only Yelp Fact Sheet Local Businesses Need
Yelp Statistics & Facts Your Local Business Should Know For local businesses, Yelp is the most prominent user review site on the internet and has...
10 Simple Ways Small & Local Businesses Can Build Rapport With Clients
Building customer rapport by working on developing harmonious relationships is essential to your long-term success. Read how you can get started here.
The Communication Channels Every Local Business Need to Know
In order for local businesses to succeed, they need to know how to reach their core audience. Communication channels are essential to your success.
How to Check Out a Company’s Online Reputation: 6 Simple Methods
Reputation management is a simple concept: It’s how a business manages what people think of their company.
Is Yelp Free? What Small & Local Business Owners Should Know
A staggering 97% of consumers make a purchase or engage a service from a company within a week of finding it on Yelp. If you are a local or small business owner and you haven’t yet established a bu...
Referral Business: What Small & Local Businesses Need to Know to Get Started
Referral marketing is a powerful tool that your local business should be using as part of your overall marketing strategy. How powerful is it, exactly? For starters, new customers are four times mo...
What is Lead Value? Definition & How to Calculate
Leads are the lifeblood of any business, which is why they can be so expensive. With the immense competition in the market, lead generation has become one of the most competitive activities out there
What is an Answering Service? Information for Small & Local Businesses
What is an Answering Service? Regardless of the type of business you have, be it local, small, or a bigger company, hiring a phone answering...
How Much Do Answering Services Cost? Reviewing Prices & Value for Local Businesses
What Exactly is an Answering Service? You don’t have to be a big corporation in a bustling city to use an answering service. In fact,...
How to Deal with an Angry Customer: 8 Easy-to-Follow Tips
8 Tips on How to Deal with Angry or Difficult Customers As Bill Gates once said, “Your most unhappy customers are your greatest source of...
Birdeye vs Podium vs Signpost: Which is Best for Local Businesses?
Podium vs Birdeye vs Signpost Today, businesses are challenged by the various nuances of social media and digital marketing. It’s more difficult for local and...