How to Check Out a Company’s Online Reputation: 6 Simple Methods
Reputation management is a simple concept: It’s how a business manages what people think of their company.
Call Center Outsourcing: Definition, Benefits, and Essential Tips
What is Call Center Outsourcing? Call center outsourcing refers to the practice of shifting your customer care to an external contact or call center that...
Contact Center vs Call Center: Overview & Key Differences
Contact Center vs Call Center The future of customer service is undergoing a digital transformation. It comes as no surprise that this will have a...
What is an Answering Service? Information for Small & Local Businesses
What is an Answering Service? Regardless of the type of business you have, be it local, small, or a bigger company, hiring a phone answering...
How to Deal with an Angry Customer: 8 Easy-to-Follow Tips
8 Tips on How to Deal with Angry or Difficult Customers As Bill Gates once said, “Your most unhappy customers are your greatest source of...
Birdeye vs Podium vs Signpost: Which is Best for Local Businesses?
Podium vs Birdeye vs Signpost Today, businesses are challenged by the various nuances of social media and digital marketing. It’s more difficult for local and...
Direct Mail Advertising: A Quick Guide for Home Service Professionals
What is Direct Mail Advertising? When was the last time you received marketing material in the mail? Do you feel a sense of wonder...
What to Know About Text Message Marketing for Your Home Service Business
What is Text Message Marketing? Did you know that 68% of consumers say that checking and responding to text messages is the activity...
The Signpost Guide to Electrical Contractor Marketing
Did you know that 92% of small business owners believe that having a website is the most effective digital marketing strategy? While that may be...
Boost Your Contracting Business’ Leads Through These Marketing Strategies
If you’re a general contractor, lead generation is essential. As a contractor, building your marketing skills and digital presence can make a significant difference in...
What Is the Best Software for Contractors?
For general contractors, remodelers, or home service professionals, maximizing efficiency and adopting a tech-enabled solution go hand-in-hand. But what is the best software for contractors? ...
2020 Holiday Marketing Guide
As we approach the end of the year, acquiring new leads and nurturing customer relationships is increasingly important in order to stand out against the...