DENVER, CO — December 6, 2022 – Signpost, the modern receptionist and reputation management software, announced a partnership with FittleBug, the leading scheduling platform servicing the home services industry. This new partnership will enable home service experts to book new jobs with homeowners more efficiently than ever.
“I think of our partnership as a circle going from 1 to 10. Signpost handles steps 1 – 7 by generating interest through reviews and giving pros the tools they need to sell their services. Then FittleBug steps in to complete the booking and take it full circle.” said Laura Nelson, VP of Marketing at Signpost.
Research has shown that 78% of jobs go to the business that responds first to customers. Signpost’s online review platform, instant response features, and 24/7 Live Receptionist paired with FittleBug’s innovative online booking experience allows home service companies to improve their lead capture experience and create more opportunities to win more jobs.
With the partnership, a home services company uses Signpost’s automated review platform to generate demand. When a homeowner finds this company online and calls them inquiring about services, a US-based Live Receptionist answers the phone and provides an automatic text message sent to the customer. This process ensures the company is the first to engage with the homeowner, preventing them from contacting a competitor. When that homeowner is ready to book services, this transaction is completed with FittleBug’s booking platform.
“Our new partnership with FittleBug is exciting. Giving service pros the power to generate, respond, and book prospective jobs in one seamless motion is a game-changer,” said Steve Mastio, President of FittleBug.
As a go-to partner, FittleBug helps home service business owners ensure they can book jobs with homeowners hassle-free and stress-free.
To learn more about this partnership, visit FittleBug and Signpost.
Signpost helps local businesses improve their online reputation and respond in real time to the influx of leads. With Signpost, local businesses can generate reviews, send automatic custom messages, and manage marketing automation; ultimately streamlining communications throughout the entire customer lifecycle. Our platform not only ensures that businesses never miss a lead, but also allows them to save hours each day by consolidating lead sources and social media channels into one easy-to-use inbox. Learn more at www.signpost.com.
FittleBug is an online platform that provides real-time scheduling for the service industry. Founded in 2009, FittleBug has helped hundreds of businesses increase sales while reducing costs. National in scope, FittleBug has become a preeminent software for “real-time” booking of home services. For more information, visit www.fittlebug.com.
VP of Marketing at Signpost
President of FittleBug