Local business owners get results.

 

The Signpost Solution

Signpost’s Smart CRM is the complete solution used by thousands of local businesses to get better reviews and grow revenue.

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Capture Contacts

Build your customer list automatically whenever prospects and customers call, text, email, or buy your products and services.

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Engage Customers

Automatically send texts and emails to drive more feedback, new customers, 5-star reviews, referrals and repeat business.

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Marketing Autopilot

Get the benefits of better reviews and more revenue automatically without data entry or manual marketing.

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Integrated Payments

Supercharge your performance with Signpost Payments, a complete card payment solution, with free equipment.

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Expert Resources

Equip your business with digital marketing expertise from Signpost’s Customer Success Managers to drive more reviews and increase revenue.

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Capture Contacts

Build a perfect customer list without data entry.

Signpost collects customer data across email, phone, social and point of purchase. Thanks to Mia, the smart assistant embedded in Signpost’s platform, you won’t need to touch a keyboard to keep your customer list growing and up to date.

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Grow your customer list by 3.3X

Fast and simple setup combined with automated customer data sync will increase your list of marketable contacts. You can always find your customer records and interaction history in the Signpost Merchant Center. Seeing their feedback, reviews, and purchase histories will improve how you communicate with your customers.

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Easy to start

Getting started with Signpost is easy thanks to Mia. After a 5-minute online onboarding, Mia connects seamlessly to your phone, email services and key business platforms like Mindbody and Quickbooks Online. Mia gathers all your customer contact information without you needing to lift a finger.

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Always in sync

Mia keeps your customer records fresh and up-to-date by automatically adding new prospects and customer records whenever they call, text, email, or buy from you.

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Mia integrates with all of your customer communication channels:

Engage Customers

Customer messaging optimized for better reviews
and more revenue.

Drew, a prospect, finds your business online. He calls or emails you but forgets to come in.

Mia sees Drew hasn’t purchased from you and sends an SMS with a new customer offer.

Drew converts and becomes your customer.

Mia sees Drew’s purchase and sends a feedback request.

Drew shares positive feedback.

Mia notes Drew’s positive feedback and sends a review request.

Drew posts a positive review on Google.

Mia sends a referral request to Drew suggesting he recommend your business.

Drew refers two of his friends to your business.

Mia sees Drew hasn’t purchased from you in a while and sends an repeat business offer.

Drew converts and purchases your service a second time.

 

A prospect finds your business online. He calls or emails you but forgets to come in.

Mia knows Drew and sends an SMS with a new customer offer.

Drew converts and becomes your customer.

Win New Customers

You get new business with automated New Customer messaging.

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Mia sees Drew’s purchase and sends a feedback request.

Drew shares positive feedback.

Get Valuable Feedback

You gain control of your online reputation seeing feedback before customers post reviews.

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Mia notes Drew’s positive feedback and sends a review request.

Drew posts a positive review on Google.

Generate 5-star Reviews

You improve your reviews on the sites where prospects find your business.

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Get Referrals

You win new customers with Referral campaigns.

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Mia sends a referral request to Drew suggesting he recommend your business.

Drew refers two of his friends to your business.

Mia sees Drew hasn’t purchased from you in a while and sends an repeat business offer.

Drew converts and purchases your service a second time.

Increase Repeat Business

You increase your customers’ loyalty with automated Offer messaging.

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Get Valuable Feedback

When Mia detects a customer’s purchase, she automatically sends a message to your customer asking for feedback. Mia knows to use email or SMS because she knows your customer’s preferences.

Generate 5-star Reviews

When your customer sends positive feedback, Mia follows up with a request to share the good news on review sites like Google, Facebook, and many more. Your customer’s good experience becomes a new 5-star review and boosts your business average rating.

Prevent Negative Reviews

Signpost gives your customers the chance to share constructive feedback with you privately. You get to see negative feedback before it turns into a negative review and preserve your online reputation.

 

Grow Revenue with Impactful Messaging

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Win New Business

Mia sends New Customer messages to prospects who call or email you. The well-timed message nudges your prospects to become new customers.

Get Referrals

Signpost makes it easy for your customers to refer friends and family to your business. Set up a Referral Campaign, and Mia will let your customers know about the incentives you offer for referring business to you.

Increase Repeat Customers

Win back customers and incentivize them to try other services you offer. Mia delivers messages to the customers you want and tracks their engagement. When customers convert, you reap the benefits of smart marketing: more revenue from more loyal customers.

Marketing Autopilot

Meet Mia.

Mia is the smart assistant at the center of Signpost’s platform.
Because Mia is software, she works tirelessly, never takes a vacation, never makes a mistake - and she costs a fraction of what you’d pay a marketing assistant.

Mia connects with your email, phone, and purchases to build perfect customer lists automatically and to provide you with insights and behavioral data. Mia sends personalized messages to your customers throughout their purchase journeys, gets reviews for your business and increases your revenue with automated messaging.

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Save Time

Mia automatically builds your contact list saving you the effort of manual entry.

Get Insights

Mia tracks every customer interaction providing you with insights and behavioral data.

Increase Engagement

Mia sends personalized messages to customers throughout their purchase journeys.

Drive Results

Mia reviews for your business and increases revenue with automated feedback, offers and referral campaigns.

Integrated Payments

Supercharge your account with Signpost Payments, the complete card payment solution integrated into the Signpost platform.

Signpost Payments automates capture of your customers’ purchases and enables Mia to generate 2X more reviews. You get a free card reader and save money on card payment processing with a flat 2.7% rate.

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Expert Resources

Helping local business owners win.

You can count on Signpost to help you get better reviews and more revenue. Signpost Customer Success and Account Managers are ready with technical support and helpful advice for getting the best results from the Signpost platform.

Insights from Serving Thousands of Businesses
Thousands of local business have gotten better reviews and more revenue from their use of Signpost. You’ll find tips and best practices based on their experiences in the Signpost Help Center.

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See how Signpost helps you to get better reviews and more revenue.

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