How do we receive call summaries?

By text, email, and in the Messaging Hub, where you can also access call recordings.

Can you answer all our calls 24/7?

Yes. We provide full-time or overflow support and can answer calls from as many of your numbers as you need.

Do you work with our CRM?

We sync with FieldPulse, Housecall Pro, Google Calendar, Calendly, Jobber, ServiceTitan, and more. Use something else? Contact us about integration options.

What is call forwarding?

It redirects your incoming calls to our team when you're unavailable. You set it up through your phone provider so you never miss a call.

What is call patching?

It transfers a caller to the right person in real time. For an urgent request, we gather the details and connect them to a qualified team member instantly.

Live Receptionist

You don't have to answer every call yourself.

Patch calls, qualify leads, schedule appointments and handle urgent requests with live, highly-trained professionals that answer anytime.

GET A DEMO

Worker installs sod on patchy backyard grass during daytime with yard tools nearby. A SignpostAI messaging hub notification indicates a Live Receptionist has handled a call as he has been working.

Some calls need a human. An upset customer, a complicated request, a first impression that matters. Our virtual receptionists make every caller feel like they've reached your business, not just another an answering service.

How it works

1

A customer calls your business line, day or night.

2

A trained receptionist answers in your name and handles the conversation.

3

The call summary lands in Messaging Hub on file, ready for follow-up, or already booked.

Hear it in action

Real, anonymized customer calls, so you can hear exactly the kind of service your customers would get.

Arlene

An after-hours HVAC call, helping a customer troubleshoot a thermostat problem. Calm, knowledgeable help when the office is closed.

Kathy

A follow-up on a water heater installation. Handling the details so nothing falls through the cracks.

Emily

A plumbing call about a washing machine problem. A real conversation that captures what your team needs to know.

Just like an in-office receptionist.

Answers like a part of your team

We learn your business, your services, and how you like things done, so every caller gets a real answer, not a script.

Never starts from scratch

Every call, detail, and next step is logged in Messaging Hub, so nothing gets lost between conversations.

Turns calls into booked jobs

We qualify leads, schedule appointments, and keep your business running, even when you're on the job.

Gives you time back

Whether you're in the field, quoting a client, or just taking some time off, our team has it handled.

Real results and real work

SignpostAI has been a lifesaver! As the only person in my office handling dispatch and accounting, their team gives me the support I need to focus on new clients. Customers even compliment how friendly the receptionists are.

– Pamela B.