COMING SOON!
Almost nobody leaves a review unasked, and the ones you do get sit on three sites you rarely check. Review Management sends the request, follows up automatically, and puts every review in one place to read and answer.
How it works
1
The job wraps and a review request goes out by text, from the number they already know.
2
Anyone who doesn't respond gets a reminder, automatically.
3
Every review across Google, Facebook, and Yelp lands in one place for you to answer.
What's included
Requests by text and email
Send by text, by email, or both. The link is built in, so leaving a review takes a couple of clicks instead of a login and a search.
Ask everyone at once
Send to one customer, or blast your whole past customer list in one go. Most owners find their first hundred reviews sitting in a database they already have.
Reminders on a timer
See who hasn't responded and nudge them, or set reminders to go automatically after a set number of days. Most reviews come from the second ask.
Every review in one dashboard
Google, Facebook, and Yelp in a single view, with a notification the moment a new one posts.
Reply from here, posted there
Write your response in SignpostAI and it publishes to the platform. No logging into three sites to answer three people.
What keeps coming up
Summaries of the terms customers use most across your reviews, so you know what you're actually known for.
Common questions
When does the review request go out?
On your terms. Most owners send it right after the invoice is paid, while the work is still fresh. You can also blast your whole past customer list whenever you want.
Text or email?
Either, or both. Text gets read faster, email gives you a record. The review link is built into both.
Can I ask customers I served before I signed up?
Yes, and it's the fastest win here. Send to your existing customer list in one go. Most owners get their first real batch of reviews out of a database they already had.
What if someone doesn't respond?
They get a reminder. You can send it yourself, or set reminders to go out automatically after a set number of days. Most reviews come from the second ask, not the first.
Where do the reviews show up?
Google, Facebook, and Yelp reviews all land in one dashboard, and you get notified when a new one posts. You reply from there and your response publishes back to the platform.
What happens when I get a bad review?
You see it right away instead of finding out weeks later. Reply from the same screen you read it on. Most people reading reviews care more about how a business answers a complaint than about the complaint itself.
Do customers have to make an account or download anything?
No. They tap the link and leave the review in a couple of clicks.
Be right everywhere they look.
Your information should be the same on every site a customer might find you on. Update it once and stop guessing.
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