SignpostAI Smart Booking
REVIEW MANAGEMENT

Good work doesn't review itself.

Review Management asks every customer, follows up on its own, and brings every review from Google, Facebook, and Yelp into one place to answer.

Worker installing interlocking concrete pavers on a patio using a hammer and level. A SignpostAI Smart Booking notifications indicates he has booked a job while he's been working
COMING SOON!
Almost nobody leaves a review unasked, and the ones you do get sit on three sites you rarely check. Review Management sends the request, follows up automatically, and puts every review in one place to read and answer.

How it works

1
The job wraps and a review request goes out by text, from the number they already know.
2
Anyone who doesn't respond gets a reminder, automatically.
3
Every review across Google, Facebook, and Yelp lands in one place for you to answer.

What's included

Requests by text and email
Send by text, by email, or both. The link is built in, so leaving a review takes a couple of clicks instead of a login and a search.
Ask everyone at once
Send to one customer, or blast your whole past customer list in one go. Most owners find their first hundred reviews sitting in a database they already have.
Reminders on a timer
See who hasn't responded and nudge them, or set reminders to go automatically after a set number of days. Most reviews come from the second ask.
Every review in one dashboard
Google, Facebook, and Yelp in a single view, with a notification the moment a new one posts.
Reply from here, posted there
Write your response in SignpostAI and it publishes to the platform. No logging into three sites to answer three people.
What keeps coming up
Summaries of the terms customers use most across your reviews, so you know what you're actually known for.

Common questions

When does the review request go out?
Text or email?
Can I ask customers I served before I signed up?
What if someone doesn't respond?
Where do the reviews show up?
What happens when I get a bad review?
Do customers have to make an account or download anything?

Be right everywhere they look.

Your information should be the same on every site a customer might find you on. Update it once and stop guessing.