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COMING SOON!
Most contractors have hundreds of past customers sitting in a database nobody has touched since the invoice cleared. Customer Retention sends email and text campaigns to those customers, timed to the work you did for them.
How it works
1
Your customers are already here, along with what you did for them and when.
2
Build a segment, or use one that's ready to go, like everyone you served last spring.
3
Send by email or text, once or on a schedule, and watch what comes back in.
Email and text, sent to the right people.
Email campaigns and newsletters
Write it, send it, or set it to go out on a schedule. Seasonal offers, maintenance reminders, or a simple note that you're still around.
Text campaigns for the ones who don't read email
The same campaign by text, from the number they already have. Most homeowners will read a text within minutes and let an email sit for a week.
Segments built from real jobs
Sort by what you did, what it cost, when you did it, and where they live. Everyone who got a water heater in 2023 is a list you can send to today.
No list to import or maintain
Your contacts are already in SignpostAI because they came through your phone, your booking link, and your invoices. Nothing to export from one system and clean up in another.
Personalized without the work
Names, service history, and details fill themselves in, so a hundred customers get a message that reads like it was written to them.
Sequences that run without you
Set a follow-up to go out at the interval that fits the work. Annual service, seasonal checks, or a check-in a year after a big install.
Common questions
Do you do email marketing?
Do I have to import my customer list?
What do I actually send?
How is this different from Mailchimp?
Can I send to people who never hired me?
Do I need to write everything myself?
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