Consistent Coverage for Pros at Every Stage
Standard Coverage
Professional AI answering for pros who want reliable coverage and fewer interruptions.
- 500 AI minutes
- Easy customized AI setup
- Spam filtering
- Email & text call summaries
- Messaging Hub inbox
- Call recordings & transcripts
- Call transferring
- Call insights & analytics
Advanced Coverage
AI-first answering with live backup - built for pros who need consistent, dependable coverage.
- 500 AI minutes + 100 live minutes
- Easy customized AI setup
- Custom scripting for live receptionists
- Spam filtering
- Email & text call summaries
- Messaging Hub inbox
- Call recordings & transcripts
- Call transferring
- Advanced call insights & analytics
- Appointment scheduling
- Instant responders for text, Angi, Thumbtack and Facebook
$2.10/min for any additional live minutes
Complete Coverage
Full call and text automation for established businesses that want to offload admin work and run like a larger team.
- 500 AI minutes + 250 live minutes
- Easy customized AI setup
- Custom scripting for live receptionists
- Spam filtering
- Email & text call summaries
- Messaging Hub inbox
- Call recordings & transcripts
- Call transferring
- Advanced call insights & analytics
- Appointment scheduling
- Instant responders for text, Angi, Thumbtack and Facebook
- Automated AI texting for text and Angi leads
$1.90/min for any additional live minutes
“I was always answering calls—nights, weekends, even during family time. Signpost gave me a break, and they still patch me through for emergencies.”
– Amy M.
Need custom pricing built for franchises or businesses with multiple locations?
Frequently Asked Questions
What if someone asks questions the Live Receptionist can’t answer?
We’ll work with you to create a script and provide FAQ information to help receptionists navigate conversations. But if a caller needs something we can’t help with immediately, we can either transfer them to you or take a message based on your preferences.
What happens if my power or phone service goes out?
Your calls will still be answered. Because our Live Receptionists work in home offices and aren't tied to your physical location, your business stays available even if you experience a local outage.
Just keep in mind, call forwarding is set up through your phone provider. If you're worried about losing service or being out of range, we recommend using unconditional or direct call forwarding to ensure your calls always get routed to us, no matter what’s happening on your end.
Are your Live Receptionists always available?
Signpost Live Receptionists are available 24/7 year round, with no extra charges on holidays. On average, we answer every call within 3 rings so you can be available to customers no matter when they call.
How does Signpost handle spam calls?
Our Live Receptionists are trained to quickly detect and end spam calls. We ask to be added to the Do Not Call list and add repeat offenders to our Global Block List.
Alternatively, AI Voice Receptionist is the perfect tool for filtering spam rapidly and affordably. It detects and ends junk calls immediately and requests to be placed on the Do Not Call List. You can also block numbers from your Messaging Hub.
What is the Global Block List?
The Global Block List is a filter that blocks certain numbers for all Signpost accounts when we determine that they’re spam.
Can Signpost Live Receptionists schedule appointments in my CRM?
Signpost Live Receptionists schedule directly in whatever CRM you use, closely following your workflow and any instructions you provide.
Can Live Receptionists transfer important calls to me or my team?
We may handle your phone calls, but you’re still the expert. While we aim to keep you and your team off the phone as much as possible, some calls need your involvement. Whether those are emergencies or complex situations, we’ll work with you to determine which situations get transferred to your team.
How long does it take to get set up?
Onboarding appointments are typically scheduled within 24–48 hours after you sign up. From there, it depends on the complexity of your setup, like custom scripting, scheduling, or CRM access.
In many cases, we can have your lines ready to forward within an hour after onboarding. In others, it may take a few days to finalize everything and ensure our receptionists are fully prepared to represent your business.