Automated Texting for Busy Pros
Reply to every customer, every time, with AI SMS built to represent your business your way.
Easy Set-Up and Training
Get up and running in just a few days with AI that knows how to qualify leads and answer questions your way.
Represent Yourself Consistently
Replies within seconds with natural sounding responses so you show up like a pro without breaking your focus.
Take Over When You’re Ready
AI texting keeps customers engaged and qualifies leads. When you’re ready, take over the conversation easily from Messaging Hub.
What Makes Texting With Signpost AI Different?
Work on Your Terms, Not Your Phone’s:
AI handles texts so you can work without jumping at every notification.
Easy Connection:
70% of customers prefer texting to calls. Communicate their way without adding another responsibility to your plate.
Real Conversations, Not Canned Responses:
Conversational AI interacts with customers naturally so working with you is always simple.
Your Expertise, Not Just a Fast Reply:
Send clear, helpful texts that reflect your knowledge and quality, even after hours.
Key Features
Trusted by Thousands of Businesses
Frequently Asked Questions
What happens if someone gets off topic? How will the AI respond?
In general, the AI will work to keep conversations on topic and business appropriate. In the case of a customer or lead getting off-topic either intentionally or unintentionally, the AI will try several times to rein the conversation in before ending it with a simple message that we can work with you to configure.
How quickly will the AI respond to every text?
Responses come within seconds regardless of the time or how many texting conversations the AI is having at the same time.
Does the AI schedule appointments through text?
No. Because of the delicate nature of appointments, we leave the responsibility of booking to your team or our live receptionists. This helps us avoid detail mistakes that humans are best at dealing with.
You can configure the AI to either prompt someone to call you at the end of the conversation or let them know a member of the team will be reaching out shortly. You can also configure the AI to take a preferred time slot, with a team member reaching out shortly to confirm. From there, you can handle the conversation manually in the same conversation thread through your Messaging Hub.
Can the AI give pricing estimates?
Yes, if you want it to. Simply provide your onboarding team with the necessary documents or your website if the information is listed there.
What happens if someone stops responding for several hours and comes back later?
Your AI agent will maintain context for 15 minutes from the last message. After this time, it will restart the conversation. However, you can find the entire conversation thread in Messaging Hub.
Can the AI call someone based on the conversation?
No, the AI cannot currently call. But it can prompt the customer to call or promise a follow up from a member of your team.