How to Give Call Feedback That Improves Results

Leaving feedback on calls in Messaging Hub is one of the easiest ways to fine tune your Signpost receptionist experience. This walkthrough covers how to rate calls with a thumbs up or thumbs down, what kind of detail to include when flagging an issue like a mispronunciation, booking error, or interruption, and how the Signpost team responds to feedback within 24 hours. Consistent weekly feedback is what helps the experience keep matching how your business actually operates.