The Signpost team is pleased to announce our partnership with Housecall Pro! Together, the platforms provide a full suite of tools that enable home service businesses to manage the full lifecycle of their customer relationships, including customizable web chat, omni channel mobile communications, scheduling, estimates and invoices, payments, and advanced marketing automation.
By connecting Signpost with Housecall Pro, contractors are empowered to deliver an exceptional customer experience – from initial lead to follow-up.
Signpost offers Housecall Pro users the following capabilities to enhance and improve their customer communications, including:
- Customizable web chat to drive more engagement and ensure that you never miss a lead: Install Signpost’s virtual receptionist on your website to capture more interest and contact information. Share pictures and videos, answer frequently asked questions, and schedule appointments before visitors leave your site.
- Mobile communications to enable messaging anytime, anywhere: Communicate with prospects and customers across Chat, SMS, and Facebook Messenger from the Signpost app, available on Apple and Android devices.
- Automatic review generation to maximize the benefits of a job well done: Signpost follows up automatically after a job is paid in Housecall Pro, and directs customers to the platform/s of choice (including Google, Facebook, HomeAdvisor, and more) to generate five-star reviews.
- Full lifecycle marketing automation to drive long-term loyalty: Signpost’s powerful automation platform assigns contacts to distinct lifecycle stages (such as prospective, active, or unhappy customers), and sends targeted messages to contacts at the appropriate time. Signpost’s newsletter feature provides fresh monthly content that enables contractors to share helpful tips and stay top-of-mind among homeowners all year long.
If you’re a Signpost customer, follow these simple steps to connect your Signpost account to Housecall Pro.
To learn more about how Signpost can turbocharge your Housecall pro account, connect with our team.
To learn more about the Housecall Pro app, reach out to their team to get started.