Why You Should Send Automated Text Messages
Using automated text messages to communicate with your customers can be a great way to drive sales, improve customer experience, and make your workflow more efficient.
Automated text messages improve response time and keep customers engaged. It’s no secret that people get busy, and sometimes it can take days for a potential customer to get back in touch with you. Sending an automated text message will ensure that your message gets through the clutter and will ensure that you can send important information to multiple customers. This ultimately leaves a great impression because it shows your investment in creating a positive customer experience.
Creating a schedule for automated texts is also a great way to maximize your efficiency. That way, you don’t have to engage customers in real-time 24/7, but you can certainly make it look that way. For example, you might want to send out appointment reminders or create a mass texting marketing campaign during a seasonal sales time.
In this article, we will review everything you need to get your business up to speed on SMS schedulers as marketing tools, as well as how to send an automated message on iOS, Android, and software solutions.
Signpost is used by thousands of small service businesses to send automated text message campaigns. Let us show you how our text software works.
How to Send an Automated Text Message on iPhone (iOS)
If you’re looking to take your text marketing to the next level using your iPhone, keep in mind that the iOS texting platform doesn’t allow automation and scheduling as a feature. In order to take advantage of this, you’ll have to download and install Shortcuts from the App Store.
Shortcuts is for iPhones is a workflow optimization tool that works together with Siri to take your task management and productivity to the next level.
Here are the steps to follow if you want to automate SMS on iPhone within the app.
Download the Shortcuts app from the App Store and install it on your phone.
Open the app and select Create Personal Automations.
Under the New Automation menu that appears, select Time of Day.
Fill in the details of the time when you’d like the text message to be sent. You can determine the month and specific time easily through the calendar option.
Click Add Action, then select the contact list you want to send the text to from the Send Message section.
Type the content of the text and then select Next.
Review your automation and message one last time before selecting Done.
When you set up SMS automation on iMessage, the app will assume it’s a recurring event for each month. Ensure you delete the automation after the scheduled text message is sent.
Alternatively, you can set an alarm/reminder for the day you want to send the text and manually send it then.
How to Send an Automated Text Message on Android
If you have an Android 7 or above and have Messages by Google or Samsung Messages installed on your phone, you can use it to schedule and send automated text messages.
Here are the steps for sending via Google Messages:
Open Google Messages app and create a new text message with the selected recipients.
Touch and hold the Send button to see the option for Schedule send.
Click on Pick date and time to specify the time you want to schedule it for. Then, tap Next.
Click Send and you will see a clock icon next to the text. This indicates it’s successfully scheduled.
Keep in mind that your phone must be connected to Wi-Fi or data during the scheduled time for sending for it to work with Messages by Google.
Alternatively, you can use Samsung Messages. Here are the steps to follow:
Open Samsung Messages app and create a new text message. Choose the recipients.
Click the arrow on the left of the text field and then click the + (plus) button.
Select the option to Schedule message and set the time and date.
Click Send and the message will be sent during the scheduled time.
How to Send an Automated Text Message on a Desktop
The answer to this is that you can’t actually schedule text messages directly on desktop, but you can schedule when your phone sends the message. You can set a time and date for your phone to send the text message or you can have it sent at a certain time of your day. You could use a desktop program for this purpose. If you’re looking to send automated text messages without a smartphone, a desktop app is also the way to go.
Automated messaging simplifies business communications with customers. Signpost offers a text message service that will automate text messages to your customer base. In case a desktop isn’t what you’re after, we also have a mobile app you can use.
Upgrade your SMS marketing with Signpost
Text messaging is a great way to get in touch with your customers—but it can also be used as a tool to help automate some of the day-to-day aspects of your business.
SMS marketing and automation are essential for small and local businesses today. The ability to send automatic text message reminders, links, and announcements to your clients will help you reach more customers, drive more sales, and boost your brand awareness.
This is where Signpost comes in. Signpost is an SMS marketing and automation solution that makes it easier than ever to reach out to your customers. With Signpost, you can go through our pre-designed templates and set up automated messages to send at certain times of the week or month, or whenever a specific event takes place. Our simple interface and easy setup make it easy to get started.
Signpost will even help your business get qualified leads by allowing you to send text messages to customers with appointment confirmations, “thank you” messages, seasonal promotions, sales, and more. You can segment your customers however you prefer.
But that’s not all. Signpost ties the effectiveness of SMS automation with review management perks. If you need review management software for your business without the headache, Signpost is a cost-effective solution. Get your demo today.