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AI SMS is only as good as the information behind it. This video walks through exactly what to share during onboarding so AI SMS can represent a business accurately, answer common customer questions with confidence, and prioritize the leads that matter most. It covers defining services offered (and not offered), setting pricing expectations so AI SMS never guesses, and knowing when a conversation should hand off or escalate to a live team member. Whether the business is plumbing, HVAC, or any other home service trade, a well trained AI SMS means better conversations and better leads.
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